Give Us a Call! 207-469-8992
FAQ
We're so glad you asked! To place an order please use the Special Order form on the home page or on the Special Order page under the Shop Menu, call, email, or DM the store with as much information as you can provide about the title; usually title and author is plenty but we may ask for clarification. You'd be surprised how many books we end up pulling in to put on our shelves based on the special orders we get from our customers!
We do not require payment up front and it usually takes about a week after you place the order to get a call from us that the book is in and ready for pick up.
You might be thinking "A WEEK?! I can get it from schmam@z0n in 2 days!" Yes you can, but the Big Bald Man in the Valley doesn't need your money. Plus, when you order from us you know that not a single person along the publishing line is being taken advantage of- everyone gets their fair piece. Oh, and we won't charge you for shipping whether you order 1 book or 100.
207-469-8992
Facebook/Instagram DM
Unfortunately, no. Bookshop.org is a third party fulfiller and all payments and shipments are processed through them. If you would like to order a book to have available in store for pick up, please contact us directly: 207-469-8992
or Facebook/Instagram DM
Since Bookshop.org is a third party entity, their gift certificates are not accepted in store. If you would like to purchase a gift certificate from afar to be used in store, please call our store directly; we will process your payment over the phone* and keep the gift certificate on hand at the store for the intended recipient to pick up here.
A natural follow up question is "Can I use BookStacks Gift Certificates on Bookshop.org?" And the natural answer is the same as the first: Nope! Third party entity blah blah blah separate processing entirely blah.
*Per PCI compliance, no card information is stored.
For items purchased in-store they can be brought in for an exchange or returned for cash or a store gift card.
For items purchased through Bookshop.org please visit their Return Policy Page: https://bookshop.org/info/terms-of-use#RETURN